Privacy Policy & Section 51 Manual

Privacy Policy

1. Introduction
We are committed to protecting the personal information of our guests, team members, and any individuals whose data we handle. Our privacy practices align with the Protection of Personal Information Act (POPIA) of South Africa, ensuring that all personal information is processed lawfully, transparently, and securely.

2. Information We Collect
We collect personal information such as names, contact details, booking information, and payment details necessary for providing our services. This information may be collected through our website, email, or directly during your stay.

3. Use of Personal Information
Personal information is used only for purposes directly related to your stay, such as bookings, communication, and improving our services. We do not share your information with third parties unless required by law or with your explicit consent.

4. Protection of Information
We take appropriate measures to secure your personal information against unauthorized access, loss, or misuse. Access to your information is limited to authorized personnel who require it for legitimate business purposes.

5. Your Rights
You have the right to request access to your personal information, correct any inaccuracies, or request the deletion of your data. You can exercise these rights by contacting our appointed Information Officer.

6. Contact Information
For any questions or concerns regarding our privacy practices, please contact our Information Officer at [email protected].

7. Updates to the Privacy Policy
This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.

For more information on the Protection of Personal Information Act (POPIA), please visit the official POPIA website.

 


 

Promotion of Access to Information Act (PAIA) - Section 51 Manual

You can learn more about the Promotion of Access to Information Act (PAIA) at accesstoinformation.co.za

Download our Section 51 Manual